T-Mobile Live chat help support
Do you need FAQ explained to you by a real person, if you do you are in the right place? If you are have an issue or need an explanation about T-Mobile services or products we will assist.
Select the live chat link on the right of this screen to chat with a real person to get help with:
- Why you don’t have service
- Is your phone locked and how to unlock it
- How to find out if your device is compatible with your service
- T-Mobile phone deals
- How to save money with T-Mobile – Which plan is best for you
- Help explaining some billing issues
- Explaining phone features and other services, that needs a caring human touch
Q: Why am I having a problem using my phone in a particular area?
A: T-Mobile is unable to guarantee coverage in all locations however there is a coverage map on the website that include street level approximations of the coverage.
If you are unable to pay your T Mobile bill you could be eligible for a payment arrangement.
If you would like to speak to a real person about the above questions or issues – use our live chat service and if we are not able to help we can have a T-Mobile agent call you.